Title: Branch Manager
Total Position: 35+
Industry: Banking/Financial Services
Category: Operations
Type: Permanent ( firstshift )
Department: Commercial Branch Banking Group
Location: Islamabad, Lahore, Faisalabad, Gujranwala, Multan, Peshawar, Quetta, Rawalpindi
Minimum Education: Bachelors
Career Level: Manager
Minimum Experience: 5 Years
Apply By: Mar 24, 2010
Posted On: Dec 29, 2009
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Job Description:
Job Purpose
To achieve the branchs multi-dimensional growth targets (deposits, advances & profit) by sales maximization through strengthening the existing relationships and identifying new business opportunities, while providing quality service coupled with efficient operational controls to minimize all risks by ensuring strict adherence to KYC/AML, SBP & Internal Policies, Processes and Credit Manual / Circulars.
Job Context Nature and scope of the role
The branch manager position exists in each of the approx. 1000 branches of CBBG across Pakistan. This position is directly reporting to RH-Commercial to achieve the branchs targets for achievement of regions collective business targets.Branch Managers main scope is directly to achieve the best business category through business generation (achievement of targets), ensure a high standard of quality service to the entire customer base, and indirectly to achieve the best audit rating through smooth branch operations as per banking regulations.
Principal Accountabilities
1.Formulation & implementation of sales plans to deepen the existing relationships as well as to identify the new opportunities for achievement of branchs multi-dimensional targets (deposits, advances, profit)
2.Periodical review of operational activities in light of audit reports and contribute to enforce the internal controls in the branch operations as per the Bank & SBP guidelines (KYC, AML, Business Continuity Plan, etc)
3.Train & motivate all front-end staff to develop their technical & core competencies. Lead them as per sales plan for sales maximization.
4.Evaluation, recommendations and elevation of credit proposal and supervision of all asset related matters.
5.Complete adherence to Service Management Program through complaint resolution by contiguous review & improvement of processes, practices & resources to ensure that service standards are met for customer retention.
6.Ensure that all financial targets are met for the branch and assurance of cost controls and maximization of revenue generation through good selling and plugging of revenue leakages in the branch.
Required Skills:
KNOWLEDGE AND EXPERIENCE
Knowledge and Skills
- Graduate from a recognized University
- Knowledge of basic financial concepts, basic banking principles, practices and procedures, banking operations, regulations, and risk management.
Experience Profile
5 years of work experience with at least 3 years of branch banking
Behavioral CompetenciesEfficient interpersonal, communications, and people management skills.
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