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Sales Manager - Home Loan
Consumer Lending Division
All Cities
Apply By Nov 5, 2021
Job Description (total positions: 1, posted on: Oct 5, 2021)

Job Title:

  • SM Home Loan


  • Consumer Lending-RBG

Reports to:

  • RSM Home Loan


  • This role is primarily responsible for ensuring Home Loan acquisition, relationship building and Team management.
  • The individual provides special focus on service to build better and strong relationships with Commercial Banking Network in specific cities in Region.
  • Also responsible for achieving given volume and other business related targets within the given budget.
  • Leads a Team of Branch Relationship Officer to ensure productive acquisition through BMs, CSOs & other Branch staff and suggests areas that the business should grow in order to meet/ exceed the budgeted targets for that region.
  • Implements sales strategy and develops plans to ensure achievement of sales target in the region.
  • Monitors and leads a team of Sales Executives
  • Ensures that relationships are maintained with the Target Market by creating a beat routine for Sales Executives visits to all Branches
  • Ensure all processes are in adherence to rules, regulations and guidelines
  • Ensures timely response to all Customers/ prospects related complaints and queries
  • Prepares modules, training plans and seminars for Sales Staff and execute them
  • Establishes a culture of ownership, accountability and drive for results among BM’s, CSO and the Sales force.

Knowledge and Skills:

  • Negotiating skills, Selling Skills, Leadership, Training & Counselling, Relationship Management Skills, Team Effectiveness, people Management Skills

Experience Profile:

  • 9 year’s experience in the relevant field.

  Behavioral Competencies:

  • Experienced Manager with skills in leading direct reports as well as cross functional teams, Managing a product line from cradle to grave, justifying new product development investments, Determining and documenting new product requirements, developing sales forecasts.
  • Proven ability to manage key account relationships and large-scale projects.
  • Experience with presenting to senior management, in discussions with others in the Organization, training and assisting Sales Executives and Branch Relationship Officer.

Internal Interactions:

Department Head:

  • Coordination about business related queries / transactions and broader vision as well as guidelines

Regional Sales Manger:

  • Coordination with the RSM for the quries related to sales and cases. Further also ge the guideline to enhance the sales

Relevant Branch Managers:

  • Identifying potential customers and streamlining processes & procedures


  • Coordination for Staff matters
  • Commercial Team (GMs, RHs & BMs):
  • To update responses from branches and sharing daily performances
  • FRMU:
  • Coordination regarding updates about latest fraudulent monitoring techniques

Consumer Operation:

  • Monitoring the Home Loan portfolio trends

Credit Policy:

  • Updates about latest policy guidelines


  • To get Home Loan portfolio feedback in terms of delinquencies as per customer profile


  • To discuss the changes needs to be incorporated by keeping customer preferences and market trend


  • For smooth documentation and execution of transaction


  • To get the cases approved in a smooth manner.


  • To safeguard bank interest in legal prospective   

External Interactions:

  • Home Loan customer:
  • Direct selling and marketing of home loan
  • External Lawyers:
  • Dealing with external lawyers for the execution of transaction and disbursement of the loan further creating the lien on the concerned property
  • Branch Customers/ relationships:
  • To incash the cross sell opportunity

Required Skills

People Management Skills, Relationship Management, Leadership Development, Sales Analysis, Sales Acquisition,

Banking/Financial Services
Sales & Business Development
Job Type
Full Time/Permanent ( First Shift (Day) )
No Preference
Minimum Education
Career Level
Experienced Professional
Required Experience
9 Years - 10 Years(9 year’s experience in the relevant field.)
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